New Disney Cruise Online Check-In

To be clear, the Disney Cruise Line has had Online Check-In for as long as I can remember, but since the reopening, things have changed significantly, and the changes are probably permanent. Whether you’re planning for your first cruise or your 20th, here are 5 things you need to know now.

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1. When to check-in

You should check in as soon as possible to avoid any last-minute hassles and to get your preferred Port Arrival Time. If your cruise is paid in full, then you can start the process 30 days before your cruise. This means that at midnight Eastern Standard Time 30 days before your cruise you should be ready to go. If you live on the West Coast like I do, it’s actually 9:00 p.m. of the previous day. If you’re not sure what that means in your time zone, use an online time zone converter to help you.

Can you just wait until a convenient time to check-in? Well, yeah. You have to complete check-in at least a few days before the sailing, but it doesn’t have to be 30 days out. If midnight EST puts you in the middle of your sleep or your work-day, you can wait until a good time. The main advantage to just jumping right on it is that you will have a better chance of getting your desired Port Arrival Time. Consider this scenario: You arrive at your port the night before the cruise which is a prudent choice in many cases. But then your Port Arrival time is 2:30 in the afternoon. What are you doing before your cruise? You’ll probably have to be out of your hotel by 11:00 a.m. or so, and you’ll have all your luggage with you. You may end up having to pay for lunch and kill time while other folks are already onboard, enjoying the included lunch and lounging by the pool.

Soft-serve ice cream, Disney Cruise Line
The ship hasn’t even left port yet, but the free soft-serve is flowing.

2. How to prepare

This is actually fairly involved. You will need:

  • A digital picture of each person’s travel documents (usually a passport) to upload.
  • Travel documents (usually passports) for every member of your party. It is possible to just use the picture to enter the needed information, but I find it faster and easier to read it off the actual document, particularly if you do the process on a mobile device.
  • An identification photo for everyone in your party. I had to scramble on this one since I didn’t know about it ahead of time. I was scrolling back through vacation photos and cropping to get a good, shoulders-up individual photo of everyone.
  • A copy of your travel plans for both before and after the cruise. For most people, this is your flight information. You will need the airline, flight number, arrival and departure cities, and arrival and departure times. They also want to know how you plan to get to and from the port. If you plan to have a rental car, you will need to provide that information. If you are taking a taxi, just select “private transfer.”
  • A phone number for an emergency contact who will not be traveling with you.
  • Your credit card. You won’t be paying for anything immediately, but you have to have a credit card on file for any charges you or your party incur on board. You have the option to grant charging privileges to party members as well.

3. Choose your device

Disney Wonder, Disney Cruise,
Soon you will be on that big, beautiful boat.

Uncharacteristically, I’d suggest using your phone for this one. I usually prefer my computer which has a gloriously large screen and the ability to type on an actual ergonomic keyboard and use a mouse. However, I hadn’t known about the photo requirement ahead of time, so I was taking taking pictures on the fly and uploading them to the website. This was easier on my phone. When I was all done and got my Port Arrival form, I had the option to add the forms to my mobile wallet. Now you are also supposed to print the forms, so be ready for that, but I love that my Port Arrival forms are also in my phone. I could also have just reopened this section later on my phone and added the forms to my mobile wallet then, but this was pretty slick.

4. Where to start

Begin by logging in to the Disney Cruise Line website or in the Disney Cruise Line Navigator App on your mobile device. Select your reservation and scroll down until your see “My Online Check-In.” In the picture, mine says “Pending Review,” because I’ve completed Check-In, but they haven’t reviewed my photos yet to see if they are okay. If you are eligible to check-in, there will be a place to click, and away you go. It will take you through the entire process. It will not let you select your port arrival time until you’ve completed the other information they want from you.

5. Next Steps

When you are all done there are still a few things to do. To begin with, you will need to check back every few days until it says that your online check-in is completed instead of just “pending review.” You may end up needing to submit new pictures. The following items are not part of Online Check-In but are worth mentioning. Covid testing or vaccine verification requirements are still in flux and dependent on the countries you will visit. For more information about all the persnickety details, check out the Know Before You Go page on the Disney Cruise Website.

Do you have any tips or questions about Online Check-In for a Disney cruise? Please be sure to scroll down to leave a question or comment below.

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